How to Fix Sid Meier's Civilization VI Error Won't Start, Hangs, Optimize for Performance Issues (2023)


Get the most out of your gaming experience by keeping an eye on drivers!

To ensure your PC and peripherals are working to their full potential, you need to avoid driver issues. If they are outdated, it can cause poor performance and in-game errors. A quick and easy way to always have powerful drivers is to follow the steps below:
  1. Download and install DriverFix
  2. throwthe app and click on itstart scanningto find driver errors
  3. CliqueUpdate all drivers nowto correct any errors.

Sid Meiers Civilization VIis already available on Steam, and so far the game has good reviews, which is averagePositiveand the players enjoy the game. 2K Games is releasing the next entry in the Civilization franchise and it's currently only available for Windows, but ports are planned for OS X and Linux.

The new installment of the franchise also has some bugs and glitches that players are complaining about on the game's Steam Dashboard and on the 2K forums. Apparently most foundErrores de Civilization VI by Sid MeierSohnthe game does not start, some players just won't start the game or get a crash or error code on startup,defects, especially random glitches during the game, andPerformance-ProblemeThey make the game unplayable.

Civilization VI offers new ways to interact with your world, expand your empire across the map, develop your culture, and face off against history's greatest leaders to build a civilization that will stand the test of time. Play as one of 20 historical leaders including Roosevelt (America) and Victoria (England).

Now let's go ahead and fix your game.First, you need to check and make sure you meet the minimum system requirements of the game. You can also find them below. If your PC does not meet the requirements, you should update it because that is why you will encounter errors. If it's above the minimum requirement, continue to the second troubleshooting step, you'll find it after the system requirements!


SO: Windows 7 64-Bit / 8.1 64-Bit / 10 64-Bit
PROCESADOR: Intel Core i3 2,5 GHz oder AMD Phenom II 2,6 GHz oder besser
HARD DISK: 12GB or more
DVD-ROM: Required for disc-based installation
VIDEO CARD: 1 GB DirectX 11 graphics card (AMD 5570 or Nvidia 450)


SO: Windows 7 64-Bit / 8.1 64-Bit / 10 64-Bit
PROCESSOR: 4th Gen Intel Core i5 2.5GHz or AMD FX8350 4.0GHz or better
Memory: 8GB RAM
HARD DISK: 12GB or more
DVD-ROM: Required for disc-based installation
VIDEO CARD: 2 GB DirectX 11 graphics card (AMD 7970 or Nvidia 770 or better)

Other requirements:

Initial installation requires a single internet connection for Steam authentication; Required software installations (included with the game) include Steam Client, Microsoft Visual C++ 2012 and 2015 Runtime Libraries, and Microsoft DirectX.

(Video) FIX Sid Meier's Civilization VI Crashing, Not Launching, Freezing & Black Screen

How to Fix Sid Meier's Civilization VI Error Won't Start, Hangs, Optimize for Performance Issues (1)

Second, If you haveWindows 8.1 x64you need to make sure you have the latest Windows XB updates. For instructions on how to do this, see the steps below. After checking for Windows updates, you can fix your errors. Below is a list of all the errors in the game and each problem has a corresponding solution or workaround. Check the list below for more details!

Attention users of Windows 8.1 x64:

During development and testing, we found that there are some very important Windows KB updates for this version of the operating system. Instead of including the 800MB for all users, we wrote this article with supplemental information.

How to check if you have KB installed

If you're keeping up with Windows updates, you're done! But if not, you can check if it's installed by going to "Add/Remove Programs" in Windows 8.1. On the left there is a feature to view your "Installed Windows Updates". This list is quite long, but if you can see KB2919355 (800MB) and KB2919442 (about 10MB) then you're done!

Where do I download this?

If you don't have them, here are Microsoft's links to the two system updates we're referring to.

NOTE: Even if the KB number is newer, it must be installed first

NOTE: This will download about 4 files and there is a specific order in which they must be installed.

Sid Meier's Civilization VI error:



  1. Sid Meier's Civilization VI no arranca
  2. Sid Meier's Civilization VI Soundfehler
  3. Sid Meier's Civilization VI No compatible graphics device found
  4. Trava de Sid Meiers Civilization VI
  5. Sid Meier's Civilization VI map offset at the edges
  6. Sid Meier's Civilization VI performance issues

Let's start now and fix your mistakes!Below is a list of the most common issues that players are currently complaining about. For each problem, you will find a corresponding solution or workaround to fix it. If you don't know how to use a solution or apply a workaround, please contact ourSupport-teamhere and a member will help you fix your game in just minutes because we offer 24/7 support.

1. Sid Meiers Civilization VI no arranca

How to Fix Sid Meier's Civilization VI Error Won't Start, Hangs, Optimize for Performance Issues (2)

This error looks like if you have it, read below to find out how to fix it.

When I try to start Civ 6 I get the message "Preparing to start Civilization VI" then the message flashes and reappears. The game doesn't start and I've been seeing the same message for 2 hours, please help!

This is the most common mistake in the game. Some players can't start it because they click the buttonToqueon buttonsteam librarynothing happens or the desktop crashes and I get a random error code. For example, one player reported the following:"Steam says the game has started (box turns green), nothing happens, after about 10 seconds the box turns blue."Follow the solution below to fix this problem and launch the game.

a userRedditHe also posted this workaround, you can try it and see if it fixes your game:

Ok, I had the same issue with Shadow Warrior the other day and it turned out to be Alienware LightFX causing problems (I don't have any of their devices). I did some digging in the dmp file that Civ generated and using random guesses I came up with the following solution.

I renamed the following files to something like xxx.dll.OLD

  • C:\Windows\System32\LightFX.dll
  • C:\Windows\SysWOW64\LightFX.dll
  • C:\Windows\SysWOW64\LightFXXPS.dll

The game started well after that.

There's no harm in trying, right? I hope this works for you

2. Sound error in Sid Meier's Civilization VI

It seems that for some players the game sound is buggy. Is it an odd click, is the intro totally out of sync, or is the speed of sound abnormal and high? This is for example what a user atsteamsaid about this sound problem:“Mine explodes too, but it also talks faster than it should. I watched the intro and the tape ended halfway through the video."

(Video) Civilization VI - Boost FPS & Increase Performance - Low End PC

Workaround:A solution to the sound problem is to reduce the sound quality to 16 bits. To do this, simply go into the settings in the game's main menu and then to the Sound tab.

3. Sid Meier's Civilization VI No compatible graphics device found

How to Fix Sid Meier's Civilization VI Error Won't Start, Hangs, Optimize for Performance Issues (3)

This problem is generated by your GPU as it is outdated. By default Civilization 6 uses DirectX 12 and your graphics card is not compatible with this version so try to run the game on Dx 11 and you will get this error"No compatible graphics device found".

To ensure everything runs smoothly and avoid any kind of GPU driver errors, make sure to use a comprehensive driver update wizard that will solve your problems in just a few clicks. I recommend itDriverFixWith it, you can fix various gaming and PC issues.

Get DriverFix

The easiest and most expensive solution to fix this problem is to upgrade your PC and buy a new GPU. But since I think most of you don't want that, please follow the below solutions and maybe you will overcome this error and play the game.

Problem Hung:

There are two ways to tinker with your GPU and use DirectX11, but both result in terrible performance issues and low fps. Don't worry, we'll fix the frame rate issue later. First we have to make sure that we can run the game on DirectX11 and for this you have to apply the following steps to your game.

  • First method:

Press Windows + R again and run itdxcpl(If it can't be found, install the Windows SDK that can be foundherefor Windows 7 andherefor Windows 8. Windows 10 shouldn't require anything and be able to find the app).

click onEdit listand add"SteamApps\common\Sid Meier's Civilization VI\Base\Binaries\Win64Steam\CivilizationVI.exe“ready. Then check the box below that saysWARP power🇧🇷 Click Apply and close this window. finally open„Documentos\Mis juegos\Sid Meier's Civilization VI\AppOptions.txt“And changeAllow SW renderersfor 1 andfull screenfor 2
This should get the game running, but as I said, performance will be terrible and you'll need a pretty powerful CPU to play it, which is unlikely if you already have a bad GPU to start with. Red below to correct frame rates after applying this fix.

(Video) The perfect start location doesn't exist... [Spits out Cereal] - Civ 6 Russia GIGA Start

Quick Tip!To maximize the performance of your PC, we recommend usingRestaurant🇧🇷 This tool will reduce your CPU usage and give you the best gaming experience.

download recovery

  • Second method:

navigate to„Sid Meiers Civilization VI\Base\Binaries\Win64Steam“🇧🇷 There will be two executables, one titled "Civilization VI", another titled "CivilizationVI_DX12". Use "Civilization VI" to launch the game which uses DirectX 11 and your problems should be resolved. By default, Civilization VI seems to use the DirectX 12 executable.

After applying the above solutions you should have fixed the Civilization VI error: No compatible graphics device found and your game should run fine but with some frame rate issues. To fix this too and enjoy the game to the fullest, please see the green box below.

Read Here to Fix FPS!After applying these solutions and being able to run the game on DirectX 11, you may experience terrible performance issues and very low frame rate like below 10. To fix this you need to optimize your GPU and the game. To do this, download our trusted driver update tool.DriverFix.

4. Sid Meiers Civilization VI Trava

How to Fix Sid Meier's Civilization VI Error Won't Start, Hangs, Optimize for Performance Issues (4)

You may experience random crashes from time to time while playing the game, or you may experience a crash when launching the game. Random crashes are very annoying as you can't save your game and they happen frequently. Because of this, you lose progress and cannot build your empire. Other types of crashes reported by players are crashes during the tutorial and crashes when switching to Democracy and Politics. To fix this problem, try applying the following solution.

5. Sid Meier's Civilization VI map offset at the edges

There is an issue where scrolling the map doesn't work on most of the diagonal and because of the top menu bar so you have to use the arrow keys or click both mouse buttons, whichever is annoying and causes unwanted movement. the unit

Problem Hung:

  • Add a moving card with WASD.
  • Middle-clicking (or clicking the wheel) moves the map to the center of the mouse cursor.
  • Border Scroll, the "border" is right in front of the UI elements as they disable scrolling. So at the top just long press on the cursor just below the menu bar and it will keep scrolling. Diagonal edge scrolling doesn't really work, the UI looks too big in these sections to work similarly to the above, so I'm not sure what to do about it other than disable the UI to avoid scrolling.
  • As for WASD against arrows. Outside of games where you control a character (basically strategy games), these keys are almost always intended for menu operation. For example, in this game, W opens the large factory window. An option to change it to your liking would be nice I guess as more options are always better but I'm not sure why people are having so much trouble with it. At least it's certainly nothing to fret about.

6. Sid Meier's Civilization VI performance issues

How to Fix Sid Meier's Civilization VI Error Won't Start, Hangs, Optimize for Performance Issues (5)

You may not be able to play the game due to performance issues like low FPS, FPS drops or stuttering. These problems appear due to poor game optimization or it could be your PC. To fix them, you need to optimize your Windows by applying the solutions below.

(Video) CIVILIZATION VI (Complete Series)

Problem Hung:

  • For AMD users, please disable Raptr in Task Manager. Disable any other intensive apps that may be running in the background. Also, try setting "Tile Mode" to 8x/16x and "Texture Filtering Quality" in Performance of your latest Crimson Edition Radeon software to fix frame rate drops.
  • Nvidia users please access the 3D settings through the Control Panel. Make sure the Power Management Mode option is set to Prefer maximum performance.
  • If you experience screen flickering or frame rate issues, disable Crossfire/SLI and run the game on a single GPU. Also, disable Steam Overlay by right-clicking the game in the Steam library and going to the game properties.
  • The last and best solution is to apply the patch below, it will optimize your game and you will have stable frames without stuttering.Go below for more details!

Hopefully by now you have managed to fix all your problemsCivilization VIerrors von Sid Meierand questions and that you enjoy the game. If you are still encountering issues and cannot fix them, please comment below or open onesupport forTicket on our support page. After that, a member of our team will help you fix your error as soon as possible so you can enjoy the game.-Team Games Error


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